Which XM Skill focuses on enabling team roles within an organization?

Study for the Qualtrics Fundamentals Certification. Access comprehensive quizzes with flashcards and multiple choice questions, each complemented with hints and explanations to ensure you're fully prepared for your exam.

The focus of the XM Skill that enables team roles within an organization is indeed role based enablement. This skill emphasizes the importance of defining and empowering the specific roles that team members play in relation to experience management. By effectively enabling these roles, organizations can ensure that each team member has a clear understanding of their responsibilities and contributions to the overall experience management efforts. This alignment not only enhances collaboration but also drives greater accountability and effectiveness in how experiences are managed and optimized.

In contrast, value planning centers around aligning experience management initiatives with measurable value to the organization, which is less about individual roles and more about strategic direction. Metrics management focuses on analyzing and interpreting data to measure performance against goals, while expertise building involves developing skills and knowledge within the organization. While all these areas are important in experience management, they do not specifically address the direct enablement of team roles the way that role based enablement does.

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