In Qualtrics, where can you customize the survey completion screen?

The ability to customize the survey completion screen in Qualtrics is found within the Survey Flow settings. In the Survey Flow, you have access to various elements that dictate how your respondents experience the survey after they submit their responses. This includes the final display or message they see, allowing you to provide personalized feedback, thank them for their participation, or direct them to additional information or links.

Using the Survey Flow settings for this purpose is ideal because it allows you not only to set the completion message but also to control the overall flow and logic of the survey, integrating the completion screen naturally into the survey's structure. This ensures that any conditional logic or customizations align seamlessly with the respondent's journey through the survey process.

Other options such as Survey Design settings typically focus on the appearance and layout of questions throughout the survey rather than the completion screen specifically. The Survey Options menu addresses general survey settings, including options like response tracking and survey expiration, without a dedicated section for customizing the completion screen. Lastly, the Response Management section deals primarily with how you manage the incoming responses and view respondent data, not the setup of the survey’s completion stage.